ac7777 Privacy Policy

Introduction

ac7777 (referred to hereinafter as "we", "us", or "the platform") operates a safe and reliable online gaming service for players in Bangladesh. By using our website ac7777.cam, you are considered to have accepted the terms of this privacy policy.

The purpose of this privacy policy is to clearly inform you about how we collect your personal information, why we use it, how long we retain it, and under what circumstances we may share it with third parties. We place the highest importance on your privacy and are always committed to protecting your information.

This policy applies to all ac7777 services, the mobile version, and all associated digital platforms. If you disagree with any part of this policy, please refrain from using our services and contact us for assistance.

What Information We Collect

We collect two types of information — what you provide directly, and what is collected automatically while you use our platform.

2.1 Information You Provide Directly

• Full name and date of birth
• Email address and mobile number
• Residential address
• Documents required for identity verification (such as a national ID card)
• Financial transaction details (bKash, Nagad, or Rocket account number)
• Account username and password (stored in encrypted form)

2.2 Automatically Collected Information

• IP address and device identifier
• Browser type, operating system, and language settings
• Time of access and duration of platform use
• Pages viewed and navigation patterns
• Data collected through cookies and similar tracking technologies
• Transaction history and gaming activity records

2.3 Information Received from Third Parties

We may also collect a limited amount of information from trusted third-party organisations for the purpose of verifying your identity or preventing fraud. This collection is always conducted through lawful means and with the aim of protecting your interests.

Purpose of Using Your Information

We use your personal information for the following lawful purposes:

• To complete the account registration process and verify your identity
• To process all financial transactions, including deposits and withdrawals
• To monitor your gaming activity and ensure responsible gaming
• To maintain platform security and prevent fraud and deceptive activity
• To communicate with you about service-related matters (such as account notifications and transaction confirmations)
• To improve the platform experience and provide relevant promotional offers
• To meet legal obligations and assist in resolving disputes
• To provide customer support and resolve your complaints

Your information will not be used beyond the purposes listed above. If we need to use your information for any new purpose, we will notify you in advance.

Disclosure and Sharing of Information

ac7777 never sells your personal information or discloses it to unauthorised third parties. We may share information in the following limited circumstances:

4.1 Service Providers

We may seek the assistance of trusted third-party organisations for tasks such as payment processing, identity verification, technical infrastructure management, and customer support. These organisations work with us under confidentiality agreements and receive only the minimum information necessary to provide the specific service.

4.2 Legal Obligations

If disclosure of information is required by a court order, a lawful request from a law enforcement authority, or applicable law in Bangladesh, we will be obligated to comply.

4.3 Fraud and Crime Prevention

Information may be shared with relevant authorities to prevent money laundering, fraud, or other illegal activity. This step is taken solely to protect the interests of all users.

4.4 Business Transfers

If a business merger, acquisition, or asset transfer occurs, your information may form part of that process. In such cases, we will notify you in advance.

Cookies and Tracking Technologies

We use cookies and similar technologies on our platform. Cookies are small data files stored on your device that help improve the experience of visiting a website.

5.1 Essential Cookies

These cookies are necessary for the basic functionality of the platform. They are used to maintain login sessions, ensure security, and remember your preferences. Disabling these cookies may cause the site to not function properly.

5.2 Analytical Cookies

We use analytical cookies to monitor platform performance and improve the user experience. This information is collected in fully anonymous form.

5.3 Functional Cookies

Functional cookies are used to save your language preferences, gaming settings, and other personalised experiences. You can manage cookies at any time through your browser settings.

Data Retention Period

We retain your personal information for as long as necessary to provide our services and meet legal obligations. When determining the retention period, we consider the following:

• All information will be retained for as long as your account remains active
• After an account is closed, some information may be kept for a set period as required by law
• Financial transaction records may be retained for an extended period in accordance with legal obligations
• Information relevant to a dispute or legal process will continue to be retained for the duration of that process

Once the above purposes have been fulfilled, we will take steps to securely delete or anonymise your information.

Data Security Measures

To protect your personal information, ac7777 has adopted industry-standard technical and organisational measures.

7.1 Technical Security

• All data transmission is secured through SSL encryption technology
• Passwords and sensitive information are stored in encrypted form
• Regular security audits and risk assessments are conducted
• Advanced firewall and intrusion detection systems are in place
• Two-Factor Authentication is available

7.2 Organisational Security

• Only authorised personnel have access to your information
• All staff are trained on privacy matters and bound by confidentiality agreements
• Data protection policies are reviewed and updated regularly

However, it is not possible to guarantee 100% security when transmitting information over the internet. We therefore ask that you keep your account password confidential and do not share it with anyone.

Your Rights

You have the following rights regarding your personal information, which we respect and uphold:

8.1 Right to Access

You have the right to know what information we hold about you. Upon request, we will provide you with a copy of the information within a reasonable time.

8.2 Right to Rectification

If any of your information is inaccurate or incomplete, you may request that it be corrected. This can be done through your account settings or by contacting support.

8.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, we may be required to retain some information due to legal obligations.

8.4 Right to Object to Processing

You may object at any time to the use of your information for marketing purposes. In such cases, we will immediately stop the relevant activity.

8.5 Right to Lodge a Complaint

If you believe your privacy has been violated, please contact us directly. We will take your complaint seriously and work to resolve it promptly.

Third-Party Services and Links

Our platform uses software from independent parties such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe. These organisations have their own privacy policies and do not collect data directly from you.

For payment services, we process transactions through bKash, Nagad, and Rocket. These payment platforms have their own privacy policies and manage your financial information in accordance with their own policies.

ac7777 is not responsible for the privacy practices of third-party organisations. We recommend reading the relevant organisation's privacy policy before using their services.

Protection of Minors

ac7777 strictly prohibits registration and use of its services by anyone under the age of 21. Our platform is for adult users (21+) only.

If we become aware that a minor has created an account on our platform, we will immediately close that account and take steps to delete all associated information.

If you suspect that a minor is using our platform, please notify our support team immediately.

Changes to the Policy

ac7777 reserves the right to amend, change, or update this privacy policy at any time. In the event of any significant changes, we will notify you in the following ways:

• By publishing a notice on the platform
• By sending a message to your registered email address
• By updating the "Last Updated" date on this page

If you continue using the platform after any changes, you will be considered to have accepted the revised policy. We therefore recommend that you review this policy regularly.

Contact Us

If you have any questions, concerns, or complaints about this privacy policy, do not hesitate to contact us. Our dedicated support team is always ready to help you.

For privacy-related requests, we try to respond as quickly as possible. Our support team works around the clock to ensure your information remains protected.